June, 2013
Inspection News and Views from the American Society of Home Inspectors

Being Frank



Do You Remember Your First Inspection?

If you were like me, you were both very apprehensive and a little excited…worried that you might make a mistake but grateful for the opportunity to do something you were looking forward to. That's the way it was for me when I arrived on my first day at ASHI Headquarters as the Interim Executive Director.  The big difference was that when you and I did our first inspection, nobody had our backs. Our necks were sticking out just waiting for someone/something to chop off. Not so at ASHI HQ. There is a wonderful staff here that was more than willing to help me when asked. Every day since that first has been the same.  Your Staff keeps operations of ASHI running smoothly. Wouldn't it be nice if, while on an inspection, we could just ask someone to give us the answers instead of always having to figure them out ourselves? Of course, if that were the case, they wouldn't pay us the big bucks for the inspection.

So let me give you a sneak preview of what's happening at your headquarters. For the first time since Phil Monahon, ASHI national's director is a home inspector.  What qualifications does a home inspector have to run a multi-million dollar company? None whatsoever…unless he has a staff, a board of directors and a membership that all want to travel down the same path. Come to think of it, though, that's not much different than a home seller, an agent and an inspector wanting to help in the sale of a home.

Getting back to ASHI, I think it can be said without a doubt, InspectionWorld is ASHI's premier event. I don't think any other single event comes close to the effort expended to make IW a success. As a matter of fact, no other home inspection organization conducts a better educational event with 5 tracks, pre-conference sessions, round table sessions and special events. IW 2014 will be in Nashville, TN. If you like music, you can't beat Nashville with a switch. We'll have places to go, people to go with and lots of good food and music to enjoy. The side benefit of IW is getting out and having a little fun.

Inspectors who want to learn about marketing, inspection techniques, how to improve their chapter and how to conduct chapter-level peer reviews should attend the Leadership Training Conference this year in Chicago. At LTC you get to rub elbows with other top notch inspectors willing to share tips and success stories from all over the U.S. and Canada. As an added bonus, ASHI will cut a check to your chapter for $300 to help offset expenses. Top notch speakers, the best of the best inspectors and 300 bucks. Not a bad deal.

Every ASHI inspector is invited to attend our quarterly board of director meetings. Learning firsthand what's being discussed, as well as what decisions are being made on your behalf, is invaluable.  If you want a chance to be heard, these meetings are the place that will get the attention of the board of directors. So if you can, try to attend a board meeting. You might be surprised what you'll learn.

Business seems to have picked up for most inspectors around the country. Hopefully, property will start to sell like it used to.  However, it's always nice to have even more inspections. One of the main goals that the ASHI BoD and ASHI Staff want to accomplish is to increase business for our members. We've been working on some solid ideas that should help us get more referrals. Stay tuned.

Getting back to inspections, one thing I learned years ago from seasoned ASHI members was to ask my client as soon as I introduced myself is, "What are your concerns about this house?" And even though I can probably recite the questions/concerns by heart, I still write them down in front of my client so they know I'm paying attention to their needs. So my question to you is, what do you want from ASHI? As an ASHI member for over 20 years, I think I know, but I'd like to hear from you.  Drop me a line at frankl@ashi.org and tell me what you're thinking.

 Thanks guys, Frank


Frank Lesh Interim Executive Director
American Society of Home Inspectors
Direct: (847)954-3182